Terms of Service
Last updated: August 30, 2026
These Terms of Service govern access to Vight, an observability service operated by Authaz Tecnologia da Informação LTDA, with its registered office at Rua Pais Leme 215, Conj. 1713, São Paulo–SP 05424-150, Brazil. By creating a workspace, starting a trial, or using the service, you agree to these terms on behalf of yourself or the organization you represent.
Accounts and authority
You must provide accurate account information, keep credentials and ingestion keys secure, and promptly revoke access that is no longer authorized. If you use Vight for an organization, you represent that you have authority to bind it to these terms. You are responsible for activity performed through your workspace and keys.
Customer data and acceptable use
You retain ownership of telemetry and configuration you submit. You grant Vight the limited right to process that data to provide, secure, support, and improve the service. You must not send data you lack the right to process; secrets, payment-card data, health records, or other specially regulated data; malware; or traffic intended to disrupt, probe, or abuse the service or another customer.
Subscriptions, trials, and taxes
Paid plans renew automatically at the interval shown at checkout until canceled. A trial converts to the selected paid plan unless canceled before it ends. Prices, included usage, and retention are shown before purchase; excess usage may be limited rather than billed unless we agree otherwise. Fees are non-refundable except where required by law. You are responsible for applicable taxes, and Stripe processes payments on our behalf.
Availability and changes
Vight is provided without a guaranteed service level unless a separate written agreement says otherwise. We may perform maintenance, change features, or impose reasonable safeguards to protect reliability and security. We will not materially reduce a paid plan's core included usage or retention during its current billing period without notice.
Intellectual property and feedback
Vight and its software, branding, documentation, and service design remain the property of their respective owners. These terms grant only the limited, non-transferable right to use the service during an active trial or subscription. If you provide feedback, you allow us to use it without restriction or compensation, without identifying you publicly without permission.
Suspension, cancellation, and deletion
You may cancel through the billing portal, effective at the end of the paid period. We may suspend access for non-payment, security risk, unlawful use, or material breach, and will give notice when reasonably possible. After termination, telemetry is deleted according to the configured retention windows; you may request earlier workspace deletion at support@vight.io. Limited billing, security, and backup records may be retained where legally required or until backup rotation completes.
Disclaimers and liability
To the maximum extent permitted by law, Vight is provided as-is and without implied warranties. Neither party is liable for indirect, incidental, special, consequential, or punitive damages. Vight's aggregate liability arising from the service is limited to fees paid for the service during the twelve months before the event giving rise to the claim. These limits do not apply where the law does not permit them.
Governing terms and contact
These terms are governed by the laws of Brazil, and disputes are subject to the courts of São Paulo, São Paulo, except where mandatory consumer or data-protection law requires otherwise. We may update these terms prospectively and will post the effective date here; material changes for active paid customers will be communicated through the service or account email. Questions or formal notices may be sent to support@vight.io or to our registered office above.
Questions about this page? support@vight.io